
Multi-server queuing
Multi-server queuing involves multiple service channels working together to handle incoming tasks or customers efficiently. Think of it like several checkout counters at a busy store; each cashier (server) processes customers simultaneously, reducing wait times. This setup improves overall system capacity and speed, especially during busy periods. Customers arrive, wait briefly if all servers are busy, and are served as soon as a server is available. Multi-server queuing models help businesses predict wait times, optimize staffing, and improve service quality by analyzing how these multiple servers work together to manage flow.