Multi-server queues

Multi-server queues are systems where multiple servers work simultaneously to serve arriving customers or tasks, reducing wait times. Imagine a bank with several tellers; customers arriving are assigned to the next available teller, allowing for more efficient service than a single-server setup. These queues help manage high demand by distributing workload across servers, decreasing congestion and improving overall service speed. They are common in settings like call centers, hospitals, and data centers, where efficient handling of multiple requests is essential for maintaining performance and customer satisfaction.