Microsoft Remote Assistance

Microsoft Remote Assistance is a feature that allows someone you trust to connect to your computer remotely to help troubleshoot issues, provide guidance, or perform tasks. Once you give permission, the helper can see your screen and control your keyboard and mouse as if they were sitting in front of your device. It’s commonly used for technical support or collaborative work, ensuring quick resolutions without needing to be physically present. The process is secure, requiring your approval before the helper connects, and you can end the session at any time.