Mediation and Conflict Resolution

Mediation and conflict resolution are processes used to resolve disputes between parties. Mediation involves a neutral third party, called a mediator, who helps the conflicting parties communicate and understand each other's perspectives. The goal is to reach a mutually acceptable agreement without escalating the conflict. Conflict resolution encompasses various strategies, including negotiation and restorative practices, aimed at addressing the underlying issues and finding solutions. Both approaches emphasize collaboration and constructive dialogue, fostering understanding and cooperation, and are commonly used in workplaces, communities, and personal relationships to resolve differences amicably.