
Live Chat Support
Live chat support is a customer service tool that allows businesses to communicate with customers in real-time through a chat interface on their website or app. Customers can ask questions, seek help, or get information quickly without having to make a phone call or send an email. A customer service representative responds instantly, providing assistance and solutions as needed. This method is convenient and efficient, often improving customer satisfaction by allowing for quick interactions and resolutions while customers navigate the company's services or products.