last-mile logistics

Last-mile logistics refers to the final step in the delivery process, where goods are transported from a delivery hub to the customer's location. This phase is crucial because it directly affects customer satisfaction and involves challenges like traffic, delivery time, and the need for efficient routes. As online shopping grows, last-mile logistics has become increasingly important, requiring innovative solutions such as technology, crowdsourcing, and local fulfillment centers to ensure timely and cost-effective deliveries. In essence, it is about getting products quickly and efficiently into the hands of consumers.