Kayako

Kayako is a customer support and live chat software platform designed to help businesses manage and respond to customer queries efficiently. It consolidates multiple communication channels—such as live chat, email, social media—into a unified system, enabling support teams to provide timely assistance. Kayako also offers tools for tracking customer interactions, managing tickets, and automating routine tasks, which improves service consistency and customer satisfaction. Overall, it streamlines customer support workflows, making it easier for businesses to deliver responsive and organized assistance.