IT Service Continuity Management

IT Service Continuity Management is a proactive process that ensures an organization can maintain or quickly resume critical IT services during or after disruptions, such as cyber-attacks, hardware failures, or natural disasters. It involves identifying potential risks, developing plans to address them, and regularly testing these plans to ensure minimal downtime and data loss. The goal is to protect business operations, reduce financial impact, and ensure that essential technology services remain available to support organizational needs, even in challenging situations.