
IT capabilities
IT capabilities refer to an organization’s ability to effectively use technology to support its operations and strategic goals. This includes skills, processes, tools, and resources that enable the organization to collect, store, analyze, and share information, automate tasks, and develop new digital solutions. Strong IT capabilities allow a business to improve efficiency, innovate, respond quickly to market changes, and gain competitive advantage. Essentially, it’s the collective competence of an organization to leverage technology in a way that enhances its overall performance and adaptability.