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Interactive Voice Response Survey

An Interactive Voice Response (IVR) survey is a system that uses automated phone technology to collect feedback from callers. When you call a company or organization, an automated voice asks questions and provides options to select using your phone keypad or voice responses. Your answers are recorded electronically for analysis. IVR surveys streamline data collection by allowing many people to respond quickly without the need for a live interviewer, making it efficient for organizations to gather opinions or insights remotely and at scale.