Information and Communication Technology (ICT) Innovation in Services

Information and Communication Technology (ICT) Innovation in Services refers to the use of advanced technologies to improve and create new services. This can include the use of apps, online platforms, and communication tools that enhance customer experiences or streamline service delivery. In Service Innovation Management, businesses analyze and implement these technologies to stay competitive, meet changing customer needs, and increase efficiency. By embracing ICT innovations, companies can offer better solutions, make services more accessible, and ultimately drive growth and satisfaction for both customers and providers.