Hollnagel (Erik Hollnagel)

Erik Hollnagel is a prominent figure in the field of safety science and human factors, known for his work on understanding how systems operate and how failures can occur in complex environments. He developed concepts like "Safety-I" and "Safety-II," which focus on learning from both adverse events and successful operations to improve safety overall. Hollnagel emphasizes that instead of merely reacting to accidents, organizations should proactively understand and reinforce what works well to prevent future mishaps. His theoretical frameworks aid industries in fostering safer and more resilient systems through a comprehensive understanding of human performance and organizational dynamics.