Erik Hollnagel

Erik Hollnagel is a prominent figure in the field of human factors and safety science. He is best known for his work on resilience engineering, which focuses on how systems can adapt and recover from unexpected challenges and failures. Hollnagel emphasizes understanding human behavior and decision-making in complex environments, particularly in industries like healthcare, aviation, and nuclear power. His concepts, such as Safety-I (focusing on what goes wrong) and Safety-II (focusing on what goes right), promote a more comprehensive approach to safety management, helping organizations improve their resilience and performance in dynamic conditions.