global support model

A global support model is a structured approach organizations use to provide consistent assistance to customers or employees worldwide. It involves multiple support teams located in different regions, working together to address issues efficiently across time zones and languages. This model ensures faster, more localized help, leveraging regional expertise while maintaining global standards. It enables organizations to offer 24/7 support, improve service quality, and better meet diverse needs, all while streamlining resources and knowledge sharing across the entire company.