Gainsight

Gainsight is a customer success platform designed to help businesses better understand and support their clients. It collects and analyzes data on customer usage, feedback, and engagement to identify potential issues or opportunities. By providing insights and automated alerts, Gainsight enables companies to proactively address customer needs, improve satisfaction, and build stronger relationships. Essentially, it acts as a collaborative tool that helps businesses ensure their customers are happy, retained, and realize the full value of their products or services.