
Executive Handbook on Quality
The Executive Handbook on Quality is a guide designed for organization leaders to understand and implement effective quality management practices. It outlines principles, strategies, and tools to ensure products or services consistently meet customer expectations and industry standards. The handbook emphasizes leadership commitment, continuous improvement, and data-driven decision-making to enhance efficiency, reduce errors, and boost customer satisfaction. By following its guidance, executives can foster a culture of quality that supports long-term success and competitive advantage across their organization.