European Directive on Consumer Rights

The European Directive on Consumer Rights is a set of rules designed to protect consumers when shopping online or away from a seller’s physical store. It ensures consumers have clear information about products, prices, and delivery terms before purchasing. Buyers in the EU generally have a 14-day cooling-off period to change their minds and return goods free of charge, with exceptions for certain items. The directive also establishes standards for fair contract terms and provides mechanisms for resolving disputes. Overall, it aims to create a consistent, transparent, and trustworthy market environment across EU countries.