EFQM Excellence Model

The EFQM Excellence Model is a framework that helps organizations improve their overall performance. It focuses on understanding what creates value for customers and stakeholders, and emphasizes continuous improvement through leadership, strategy, people, partnerships, processes, and results. By assessing these areas, organizations can identify strengths and areas for development, fostering a culture of excellence. The model aims to enhance the quality of products and services, increase efficiency, and achieve sustainable success, ultimately leading to better customer satisfaction and organizational growth.