EFQM

EFQM (European Foundation for Quality Management) is a framework designed to help organizations improve their performance and achieve excellence. It provides a structured way to evaluate how well an organization is functioning across various areas, such as leadership, processes, customer focus, and results. By using EFQM, organizations can identify strengths and areas for improvement, promote a culture of continuous development, and ensure that they meet the needs of their customers and stakeholders effectively. Essentially, EFQM acts as a guide for organizations to operate more efficiently and deliver higher value.