E-commerce Operations

E-commerce operations refer to the processes and technologies that support online buying and selling of goods and services. In the context of Information Technology, it involves managing websites, databases, and software systems that facilitate transactions. This includes ensuring the website runs smoothly, processing payments securely, handling inventory, managing customer data, and delivering products efficiently. Effective e-commerce operations also rely on analytics to track sales performance and customer behavior, helping businesses optimize their strategies and enhance the shopping experience for customers.