Digital Experience Monitoring

Digital Experience Monitoring (DEM) is a process that tracks and analyzes how users interact with digital services, such as websites and apps. It helps organizations understand how well their digital platforms perform, including load times, responsiveness, and reliability. By continuously observing this performance, companies can identify issues, improve user satisfaction, and ensure a smooth, seamless experience. Essentially, DEM acts like a health check for digital services, providing insights that help keep online interactions fast, reliable, and user-friendly.