
Consumer services
Consumer services refer to support and assistance provided directly to individuals who purchase goods or utilize services for personal use. These services include customer support, repair and maintenance, delivery, financial advice, and personalized assistance in areas like banking, healthcare, travel, and entertainment. They aim to enhance the customer experience by addressing needs, resolving issues, and ensuring satisfaction. Essentially, consumer services are the various ways businesses interact with and support their customers beyond just selling products, helping people get the most value and convenience from their purchases.