Chris Voss' courses

Chris Voss' courses teach effective negotiation skills rooted in his experience as an FBI hostage negotiator. They focus on understanding human behavior, active listening, and strategic communication to influence outcomes positively. Participants learn techniques like "mirroring" (repeating key words), "labeling" (acknowledging emotions), and using calibrated questions to guide conversations. The goal is to build rapport, uncover hidden needs, and reach agreements that satisfy all parties. These skills are applicable in business, personal situations, and conflict resolution, enabling individuals to negotiate confidently and effectively in various contexts.