Certified Case Manager (CCM)

A Certified Case Manager (CCM) is a professional who helps coordinate and manage the care of individuals, particularly those with complex health needs. They work with patients, families, and healthcare providers to ensure that the right services are in place to support recovery or improve quality of life. CCMs assess situations, develop care plans, and advocate for patients to navigate the healthcare system effectively. Certification signifies that the individual has met specific education and experience requirements and has passed an exam, ensuring they are knowledgeable and capable in case management practices.