Black Swan Group

The Black Swan Group is a consulting firm founded by Chris Voss, former FBI hostage negotiator. It specializes in teaching negotiation and communication skills that help individuals and businesses influence outcomes, resolve conflicts, and build better relationships. The approach emphasizes understanding others’ perspectives, creating empathy, and strategically guiding conversations to achieve desired results. By applying these techniques, clients can navigate high-stakes negotiations more effectively and confidently, whether in business or personal situations.