Behavioral Objectives

Behavioral objectives are clear, specific descriptions of what a person is expected to do or demonstrate after learning or training. They focus on observable actions or skills, making it easy to measure progress and success. For example, instead of saying "understand customer service," a behavioral objective would specify "greet customers politely and answer questions accurately." These objectives help teachers, trainers, and learners stay focused on concrete outcomes and ensure that learning efforts lead to measurable results.