Back of House Staff

Back of House (BOH) staff refer to the employees who work behind the scenes in restaurants, hotels, or events. Their responsibilities include food preparation, cooking, cleaning, and maintaining the overall operation’s logistics. They support front-of-house staff, who interact directly with customers, by ensuring that everything runs smoothly and efficiently. BOH staff are essential for quality and safety standards, handling tasks that require specialized skills or privacy from customer view. Their work creates the foundation for a successful service experience, allowing the front-of-house team to focus on guest interaction.