Arrival Process

An arrival process describes how entities—such as people, vehicles, or data packets—enter a system over time. It helps model and analyze patterns of incoming flow, whether arrivals happen randomly or follow a specific schedule. Understanding this process is crucial for managing resources efficiently, predicting wait times, and optimizing system performance. Examples include customers arriving at a store, calls incoming to a call center, or data requests reaching a server. By studying the arrival process, organizations can better plan operations and improve service quality.