Arlie Russell Hochschild (sociologist)

Arlie Russell Hochschild is an American sociologist known for her influential work on emotions, gender roles, and the dynamics of work and family life. She introduced the concept of "emotional labor," which describes how people manage their feelings to fulfill job requirements, especially in service industries like healthcare or hospitality. Hochschild's studies reveal how societal expectations impact personal relationships and individual well-being. Her key works, including "The Managed Heart" and "The Second Shift," explore the challenges faced by working couples and the emotional demands placed on women in balancing careers and family responsibilities.