American Customer Satisfaction Index reports

The American Customer Satisfaction Index (ACSI) reports measure how satisfied customers are with various companies and industries in the U.S. They gather feedback from thousands of consumers to assess their experiences and perceptions of quality, value, and service. The scores help identify which companies excel or need improvement, providing insights for businesses to enhance customer experience. Essentially, the ACSI offers an overall snapshot of customer happiness across sectors, enabling consumers to make informed choices and companies to better meet customer needs.