
Active listening skills
Active listening is a communication skill where you fully focus on the speaker, understanding their message, and responding thoughtfully. It involves paying close attention to their words, tone, and body language, and avoiding interruptions. You show you're engaged by nodding, asking relevant questions, and paraphrasing what they said to confirm understanding. This skill helps build trust, reduces misunderstandings, and fosters effective conversations by ensuring both parties feel heard and valued. It's an essential tool for improving relationships, resolving conflicts, and communicating more effectively in any setting.