
24/7 service delivery
24/7 service delivery means that a business or service is available and operational all day and night, every day of the week. This ensures customers can access support, assistance, or resources whenever they need, whether it's early morning, late evening, or during holidays. It involves continuous staffing, technology, and processes that enable seamless, reliable service without interruption. The goal is to provide consistent, uninterrupted support and access, meeting the needs of a global or around-the-clock customer base.