Work Request Management

Work Request Management is a system for efficiently handling and tracking tasks or service requests within an organization. When someone needs assistance—like maintenance, IT support, or other services—they submit a work request. This system organises, prioritizes, and assigns these requests to the appropriate team members, ensuring timely completion. It helps prevent overlooked tasks, improves communication, and provides visibility into ongoing work. Overall, it streamlines the process of managing work, ensuring resources are used effectively and that requests are addressed promptly and systematically.