Wilmot and Hocker (Interpersonal Conflict Resolution)

Wilmot and Hocker’s model of interpersonal conflict resolution views conflict as a natural, ongoing part of relationships that arise from differences in needs, values, or perceptions. They emphasize understanding the underlying causes of conflict and encouraging open, honest communication. Their approach involves identifying the issues clearly, listening actively, and working collaboratively to find mutually acceptable solutions. By focusing on respectful dialogue and empathy, they aim to resolve disagreements constructively, strengthening relationships rather than damaging them. Their framework helps individuals manage conflicts effectively, promoting understanding and cooperation in personal and professional interactions.