Watson Assistant

Watson Assistant is an AI-powered software developed by IBM that helps organizations create conversational agents—digital "assistants"—capable of understanding and responding to user inquiries. It uses natural language processing to interpret questions and provide relevant, context-aware answers across various channels like websites, messaging apps, or phone systems. Designed for customization, Watson Assistant can handle routine customer service tasks, improve user engagement, and streamline operations by providing consistent, intelligent support without human intervention. It’s a tool for building smarter, more responsive digital interactions that enhance user experience and efficiency.