Water Services Regulatory Authority

The Water Services Regulatory Authority (WSRA) is an organization that oversees and regulates water service providers to ensure safe, reliable, and affordable water supply and sanitation services. It sets standards, monitors compliance, and protects consumers’ interests by ensuring companies deliver quality services efficiently. WSRA also reviews tariffs and investments to promote sustainable water management and environmental protection. Essentially, it acts as an independent watchdog that maintains fairness, accountability, and quality in the water sector for households, businesses, and communities.