Water Services Regulation Authority (Ofwat)

The Water Services Regulation Authority (Ofwat) is the regulatory body in England and Wales that oversees the water and sewerage industries. Its main role is to ensure that water companies deliver reliable, high-quality services to customers while operating efficiently and fairly. Ofwat sets price limits, monitors performance, and promotes competition where possible, aiming to protect consumers’ interests and encourage investment in infrastructure. By regulating these companies, Ofwat helps maintain sustainable water resources and ensures that services remain affordable and accessible for everyone.