
Waiting times
Waiting times refer to the period between requesting a service and receiving it. They can occur in various settings, such as hospitals, customer service, or transportation. Factors influencing waiting times include the number of people needing service, staff availability, and the complexity of each task. Shorter waiting times generally indicate more efficient service, while longer times can impact satisfaction and outcomes. Understanding waiting times helps organizations manage resources better and set reasonable expectations for users. Effective management aims to minimize unnecessary delays, ensuring timely and quality service delivery.