waiting list management

Waiting list management involves organizing and prioritizing individuals waiting for a service or product, such as healthcare appointments or event tickets. It ensures fairness by systematically tracking requests, managing capacity constraints, and assigning priority based on factors like urgency or arrival time. Effective management helps prevent chaos, reduces frustration, and ensures that each person is served in a transparent and efficient manner. Technology, such as software systems, often supports this process, allowing organizations to update statuses in real-time and communicate clearly with those waiting. Overall, it balances demand with available resources to optimize service delivery.