Wage and Investment (W&I) Division

The Wage and Investment (W&I) Division of the Internal Revenue Service (IRS) focuses on providing tax services and support to individual taxpayers, particularly those with simpler tax situations, such as employees and retirees. This division handles the processing of tax returns, issuing refunds, and ensuring compliance with tax laws. It also offers assistance through resources like the IRS website, help centers, and outreach programs to educate and inform taxpayers about their rights and responsibilities, aiming to make tax filing easier and more accessible for everyone.