Visitor Experience Project

The Visitor Experience Project focuses on evaluating and improving how visitors interact with a site or facility, such as a museum, park, or cultural venue. It involves gathering feedback, observing visitor behavior, and analyzing their journey to identify strengths and areas for enhancement. The goal is to create a welcoming, engaging, and memorable experience that meets visitors’ needs and expectations. By understanding visitor perspectives, organizations can make informed decisions to improve layout, signage, exhibits, and services, ultimately increasing satisfaction and encouraging repeat visits.