Video relay service (VRS)

Video Relay Service (VRS) is an accessible communication tool that allows deaf or hard-of-hearing individuals to communicate with hearing people via a sign language interpreter through a video connection. The user signs to the interpreter, who then speaks the message to the listener, and vice versa. This service is often used through computers, smartphones, or special devices, enabling real-time, two-way conversations with visual signs and spoken words. VRS helps facilitate more natural and effective communication, promoting independence and inclusion for those who use sign language as their primary means of communication.