Victoria Ombudsman

The Victoria Ombudsman is an independent office that holds government agencies and public organizations in Victoria accountable for fair and proper conduct. If you believe you've been treated unfairly or that a government department hasn't followed proper procedures, you can request their review. The Ombudsman investigates complaints impartially, helping to resolve issues and improve public services. They do not have authority to change laws but can recommend corrective actions and ensure government agencies operate transparently and fairly. Their role is to protect citizens' rights and ensure government accountability.