"Verbal Judo: The Gentle Art of Persuasion" (book)

"Verbal Judo: The Gentle Art of Persuasion" by George Thumper teaches effective communication strategies for defusing conflict and gaining cooperation. It emphasizes the importance of understanding others’ perspectives, remaining calm, and using respectful language to influence behavior positively. The book offers practical techniques for managing difficult conversations, turning potential confrontations into collaborative dialogue. Its core message is that skilled, empathetic communication can prevent escalation, foster mutual respect, and achieve desired outcomes without aggression or hostility. Overall, it promotes the idea that words and tone are powerful tools for resolving conflicts peacefully and constructively.