User Satisfaction Survey

A User Satisfaction Survey is a tool used by organizations to gather feedback from customers or users about their experience with a product, service, or system. It typically involves questionnaires or forms that ask about various aspects such as quality, ease of use, support, and overall satisfaction. The goal is to understand how well the organization is meeting users' needs, identify areas for improvement, and enhance future experiences. This feedback helps organizations make informed decisions to increase customer happiness and ensure their offerings align with user expectations.