
User Satisfaction in Healthcare
User satisfaction in healthcare refers to how happy and content patients feel about the care they receive. It considers aspects like the quality of medical treatment, communication with healthcare providers, how comfortable the environment is, and whether patients feel respected and understood. High satisfaction indicates that patients’ needs and expectations are being met, leading to better trust, adherence to treatment, and overall health outcomes. Healthcare providers aim to improve user satisfaction to ensure patients have positive experiences, which is essential for effective care and ongoing engagement with health services.