user needs assessment

A user needs assessment is a process used to understand what users require from a product, service, or system. It involves gathering information about their goals, challenges, preferences, and how they interact with current solutions. This helps organizations identify gaps or areas for improvement, ensuring that the final outcome effectively addresses users’ real needs. Essentially, it’s about listening to and analyzing user perspectives to create more relevant and user-friendly experiences. This process is crucial for designing solutions that are functional, efficient, and aligned with user expectations.