User Involvement

User involvement refers to actively engaging users—such as customers, clients, or end-users—in the process of designing, developing, or improving a product or service. It ensures their needs, preferences, and feedback shape the outcome, leading to a more effective and user-friendly result. This participation can take various forms, including surveys, testing, or direct collaboration, fostering a sense of ownership and increasing the likelihood of satisfaction and success. Ultimately, user involvement helps create solutions that better align with real-world needs and expectations.