User Experience (UX) in Booking Systems

User Experience (UX) in booking systems refers to how easy, efficient, and satisfying it is for users to find and reserve services—like flights or hotels—through the platform. Good UX ensures the process is straightforward, with clear navigation, helpful prompts, and minimal errors, making users feel confident and comfortable. It considers factors like speed, convenience, and visual clarity to minimize frustration. Ultimately, strong UX helps users complete their bookings smoothly and happily, encouraging them to return and recommend the service.