User Empathy

User empathy is the ability to understand and share the feelings, needs, and perspectives of the people who use a product, service, or system. It involves genuinely considering their experiences and challenges to create solutions that are intuitive, helpful, and respectful of their circumstances. By viewing things from the user's point of view, designers and developers can make better decisions that enhance satisfaction, usability, and overall value. Essentially, user empathy is about connecting with users on a human level to ensure their needs are understood and met effectively.